Persimmon is named Britain’s worst builder again amid criticism over fat-cat pay and shoddy workmanship
Persimmon was awarded three stars out of five by the Home Builders Federation for the fourth year running
The challenges facing Persimmon’s new bosses have been laid bare after the firm was named Britain’s worst major housebuilder again.
In a survey of 60,955 people, it was awarded three stars out of five by the Home Builders Federation for the fourth year running.
The rankings put it behind FTSE 100 rivals Barratt and Taylor Wimpey, who both received five stars.
It is a blow to Persimmon chairman Roger Devlin and new chief executive David Jenkinson, who are trying to repair a battered reputation.
The firm has faced a barrage of criticism over fat cat pay and shoddy workmanship, with former boss Jeff Fairburn ousted at the end of last year after a series of public relations blunders.
Under Devlin, who took over last year, the builder has vowed to improve customer service.
Last night a Persimmon spokesman said: ‘The survey covers the 12 months from October 2017 to September 2018 which is before we introduced the vast majority of improvements and investments that we have made in our customer care team, operations and technology.’