Technology giant, Facebook has apologised to all its users around the world who were adversely affected by WhatsApp, Instagram and Facebook global outage on Monday, October 4, 2021.
In a statement, Facebook blamed the outage on technical issue.
The technical issue did not only affect Facebook’s services but reportedly also employees’ work passes and email.
The services were down from about 16:00 GMT until around 22:00 on Monday.
In the statement, Facebook says there was “no evidence that user data was compromised”.
According to Facebook in the statement, the faulty configuration change affected the company’s internal tools and systems which complicated attempts to resolve the problem.
Business website Fortune has claimed that the outage cost Facebook founder, Mark Zuckerberg an estimated $6bn (£4.4bn) at one point as shares fell to over 5%.
Websites and social media outages tracker, Down Detector, says some 10.6 million problem reports around the world.
Over 3.5 billion people use Facebook, Messenger, Instagram and Whatsapp globally, African Entertainment understands.
Facebook, WhatsApp, Instagram back
Mr Zuckerberg says the social media platforms were back.
In a post that attracted over 1.5 million likes, he stated that “Facebook, Instagram, WhatsApp and Messenger are coming back online now.”
“Sorry for the disruption today – I know how much you rely on our services to stay connected with the people you care about,” he apologised.
In 2019, a similar disruption left Facebook and its other apps inaccessible globally for over 14 hours.